USA Software Support and Service Agreement

Prepare a customer support contract quickly and easily with this Software Support & Service Agreement template for U.S. software vendors.

• The vendor will provide ongoing telephone support services and onsite assistance when required, for the software programs which are installed and used on the computer equipment specified in the Agreement.
• The vendor will supply program updates as they become available.
• The customer must notify the vendor promptly about any defects in the software.
• If onsite support is required, the customer will pay travel, accommodation, communications and other associated expenses incurred by the vendor's personnel in order to provide the support.
• This Agreement is for support contracts in the United States and can be used in any State.

USA Software Support and Service Agreement, available as a MS Word download. Customizable to reflect your business' unique services.