Internet Merchant Product Return Policy

Make sure your online customers are aware of your policies for merchandise returns by posting this Merchant Product Return Policy on your website.

The policy statement sets out:

• the procedure for returns,
• restrictions on returns of merchandise,
• cancellations of orders,
• refunds for returned products.

Every online merchant site that ships products needs to have a Product Return Policy posted on their website. If you don't, buy and download this customizable template today.