Software Maintenance Agreement

This Software Maintenance and Support Agreement is between a licensor and a licensee for maintenance of software. After purchasing a software package it is important that you know who to call if something goes wrong and the software is not performing correctly. A well-written Software Maintenance Agreement sets out the specifics of the maintenance agreement and the availability of customer support. Having a written Software Maintenance Agreement is crucial and will prove valuable in the event of disagreements or misunderstandings. (continued ...)